FAQ

  • What is Disability Sports Channel?

    Disability Sports Channel (DSC) is an online platform dedicated to broadcasting, celebrating, and supporting disability sports and athletes. We provide a wide range of accessible sports content, including live events, exclusive interviews, educational resources, and community support.

  • How do I subscribe to Disability Sports Channel?

    To subscribe, simply visit our Subscriptions page, select the plan that suits you best, and follow the instructions to create an account and enter your payment details. Once your payment is confirmed, you’ll receive access to our premium content.

  • Can children use the Disability Sports Channel website?

    Our Website is designed for users aged 18 and older, or younger users with a parent or guardian’s consent. If you’re under 18, your parent or guardian must own the DSC account and subscription on your behalf.

  • How do I cancel my subscription?

    You can cancel your subscription anytime by logging into your account, navigating to the Subscriptions section, and following the cancellation instructions. If you have any trouble, please contact our team at contact@disabilitysportschannel.co.uk.

  • Do I get a refund if I cancel my subscription?

    We offer a 14-day cooling-off period for consumers in the UK. If you cancel within this period and have not fully used our services, you may be eligible for a refund. For more information, refer to our Terms and Conditions or contact our support team.

  • How do you protect my personal data?

    We take your privacy seriously. Your data is stored securely and processed in compliance with the UK GDPR and the Data Protection Act 2018. For details on how we use your data, please see our Privacy Policy.

  • Can I access Disability Sports Channel from outside the UK?

    Our Website is primarily intended for UK users, and some content may be unavailable or restricted in other countries. If you’re outside the UK, you are responsible for ensuring your use of DSC complies with your local laws.

  • How do I report an issue with the Website?

    If you encounter technical problems, contact our support team at Contact@disabilitysportschannel.co.uk with a description of the problem, and we’ll be happy to assist.

  • Do you offer accessible features for users with disabilities?

    Yes! We are committed to making DSC accessible to all users. Our website includes features like closed captioning, screen reader compatibility, and high-contrast mode to ensure a better experience. If you have any specific accessibility needs, please reach out, and we’ll do our best to assist.

  • Can I share my account with others?

    Your DSC subscription is for individual use only. Sharing your account information with others may result in the suspension of your account. If multiple family members are interested in DSC, please consider subscribing to a family plan if available.

  • How do I change my account details or payment information?

    To update your personal information or payment details, log into your account, go to Account Settings, and make the necessary changes. Be sure to save your updates before exiting.

  • Do you offer content for specific sports?

    We cover a wide range of disability sports, including but not limited to wheelchair basketball, para-athletics, and adaptive swimming. We’re constantly adding new content, so if you don’t see your preferred sport, please let us know!