Privacy Policy

Introduction

Welcome to Disability Sports Channel ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website, mobile applications, and any associated online services (collectively, "the Website"). Your privacy is important to us, and we are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Website.

1. Data We Collect

We collect the following types of data:

  • Personal Information: Information that identifies you as an individual, including but not limited to:

    • Name

    • Email address

    • Mailing address

    • Telephone number

    • Payment details (when subscribing to paid services)

    • Date of birth (to verify age requirements)

  • Non-Personal Information: Information that cannot be used to identify you directly, such as:

    • IP address

    • Browser type and version

    • Device information (such as model and operating system)

    • Website usage data, including pages visited, time spent, and referring website URLs

  • Special Category Data: We do not intentionally collect special category data (e.g., health information or data revealing racial or ethnic origin) unless it is directly relevant to a service you have requested, in which case we will ask for your explicit consent.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide and Improve Our Services: To create your account, manage subscriptions, process payments, and improve our website and services.

  • Customer Support: To provide customer service and respond to inquiries.

  • Communications: To send you updates, newsletters, or information about promotions, with your consent. You can opt out of marketing communications at any time.

  • Compliance and Legal Obligations: To comply with legal and regulatory obligations, prevent fraud, and enforce our terms and conditions.

  • Website Analytics: To understand how visitors use our Website, monitor performance, and enhance user experience.

3. Legal Bases for Processing

Under the UK GDPR, we rely on the following legal grounds to process your personal data:

  • Consent: When you opt in to receive marketing communications or provide explicit consent for the collection of special category data.

  • Contractual Obligation: When processing is necessary to provide the services you have requested, such as creating an account or processing a subscription.

  • Legal Obligation: When we are required to comply with legal obligations, such as financial record-keeping or responding to lawful requests.

  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services or ensuring the security of the Website, provided these interests do not override your rights.

4. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data in the following circumstances:

  • Service Providers: With third-party providers who perform services on our behalf, such as payment processing, data storage, or marketing assistance. We ensure that all third parties comply with GDPR and use your data solely to perform their services.

  • Legal and Regulatory Compliance: When we are legally required to disclose your data, such as to comply with a court order, prevent fraud, or enforce our legal agreements.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owner.

5. International Data Transfers

While our primary data storage and processing occur within the UK and the European Economic Area (EEA), some of our service providers may be located outside of these regions. In such cases, we ensure that data transfers comply with the UK GDPR by implementing safeguards, such as Standard Contractual Clauses, to protect your information.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, this means:

  • Account Information: Retained for as long as you maintain an active account.

  • Subscription and Transaction Data: Retained for a minimum of seven years for financial and legal compliance purposes.

  • Marketing Preferences: Retained until you opt out of marketing communications.

When your data is no longer required, we securely delete or anonymize it.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.

  • Right to Erasure: You can request that we delete your data when it is no longer necessary for the purposes for which it was collected.

  • Right to Restriction: You may ask us to restrict processing in certain circumstances, such as if you contest the accuracy of your data.

  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

  • Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.

  • Right to Withdraw Consent: You can withdraw your consent at any time if we are processing your data based on your consent.

To exercise any of these rights, please contact us at [Insert Contact Email]. We may request additional information to verify your identity before processing your request.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. While we strive to safeguard your data, please be aware that no system is completely secure, and we cannot guarantee the absolute security of your information.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to provide a better user experience, analyze usage, and assist with marketing efforts. For detailed information on the types of cookies we use and your choices regarding cookies, please refer to our [Cookie Policy].

10. Children’s Privacy

We do not knowingly collect or process personal data from children under the age of 13. If we become aware that we have inadvertently collected such data, we will delete it. If you believe that we have collected personal data from a child under the age of 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

By using the Disability Sports Channel Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.